{"title":"Return \u0026 Refund Policy","description":"\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease read before ordering:\u003c\/strong\u003e All our suits are unstitched fabric. Once the fabric has been cut, stitched, washed or altered, it cannot be returned or exchanged.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhen you can return or exchange\u003c\/strong\u003e\u003cbr\u003eYou can request a return or exchange within [3] days of receiving your parcel only if:\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003eYou received a damaged or defective item.\u003c\/li\u003e\n\u003cli\u003eYou received a wrong item (different from what you ordered).\u003c\/li\u003e\n\u003cli\u003ePieces are missing from your suit.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eItems that cannot be returned\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003eFabric that has been cut, stitched, washed, worn or altered.\u003c\/li\u003e\n\u003cli\u003eSuits returned without the original packaging or tags.\u003c\/li\u003e\n\u003cli\u003eChange of mind, or a slight colour difference caused by screen or lighting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow to request a return\u003c\/strong\u003e\u003c\/p\u003e\n\u003col dir=\"ltr\"\u003e\n\u003cli\u003eMessage us on WhatsApp at 03137287946 within [3] days of delivery.\u003c\/li\u003e\n\u003cli\u003eSend your order number and clear photos or an unboxing video that shows the problem.\u003c\/li\u003e\n\u003cli\u003eAfter we check the details, we will confirm whether your return or exchange is approved.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExchange\u003c\/strong\u003e\u003cbr\u003eIf approved, we will send a replacement of the same suit, subject to availability. If the same suit is not available, we will offer a refund or another suit of the same value.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefunds\u003c\/strong\u003e\u003cbr\u003eApproved refunds are processed within [7-10] working days, by [bank transfer \/ JazzCash \/ Easypaisa]. The refund amount is the price of the suit paid by you. [Write here whether the courier charges are refunded or not.]\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReturn shipping\u003c\/strong\u003e\u003cbr\u003eIf the mistake is ours (wrong, damaged or incomplete item), we pay for return shipping. In other cases, return shipping is the customer’s responsibility.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOrder cancellation\u003c\/strong\u003e\u003cbr\u003eYou can cancel your order before it is dispatched by messaging us on WhatsApp. Once it has been dispatched, it cannot be cancelled.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefused parcels\u003c\/strong\u003e\u003cbr\u003eIf a parcel is refused or returned without a valid reason, we may ask for the delivery charges to be paid before sending a future order.\u003c\/p\u003e","products":[],"url":"https:\/\/fashnare.pk\/collections\/return-refund-policy.oembed","provider":"Fashnare","version":"1.0","type":"link"}